The Staff Service Recruitment Associate is responsible for efficiently recruiting and maintaining the Independent Service Network for our Home Warranty Service Delivery team. Reporting directly to the Regional Service Manager of their assigned region, this role involves sourcing, onboarding, and supporting independent service providers to ensure a seamless experience for our customers. In addition to learning and utilizing all databases and applications relevant to recruitment and contract management, the individual in this role will contribute to the overall success of our service delivery operations through adept technology use and effective communication skills and assist with maintaining service locating SLA’s. What will be my duties and responsibilities in this job? Lead the proactive outbound recruitment efforts for all new ISPs Build and maintain relationships with Service Providers via phone and email Directly responsible for closing gaps in our network to reduce Locating and Buyouts Set up and maintain service provider profiles as it relates to Assurant systems Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics Support the RSM (Regional Service Manager) with daily tasks and responsibilities Support RSM with sending/receiving ISP agreements and rate adjustments Maintain notes in databases/spreadsheets Actively participates in team meetings and best practice sharing Assist with service locating in their assigned region Other duties as assigned What are the requirements needed for this position? High School Diploma, GED, or higher 1+ years’ experience with Microsoft Office with strong Excel skills Strong multitasking skills, with the ability to manage multiple tasks, systems, and web pages all in a single session Elevated verbal and written communication skills to create and maintain exceptional relationships with service providers Ability to work independently and collaboratively within a team Excellent verbal and written communication skills Advanced analytical and organizational skills Advanced experience with Microsoft based programs and computer products. Commitment to maintaining confidentiality and professionalism in all interactions Flexibility to adapt to changing priorities and business needs What other skills/experience would be helpful to have?  Strong multitasking skills, with the ability to manage multiple tasks, systems and web pages all in a single session Ability to work independently and collaboratively within a team Excellent verbal and written communication skills Advanced analytical and organizational skills Advanced experience with Microsoft based programs and computer products. Commitment to maintaining confidentiality and professionalism in all interactions Flexibility to adapt to changing priorities and business needs What are the working conditions and physical requirements of this job? This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Required to use hands to finger, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Remote ENT871 - Staff Service Recruitment Associate Job Grade 07 Pay Range: $20.96 - $34.59 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Continue your career at Assurant. Learn how to apply. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice. This site provides access to current job openings across Assurant for individuals impacted by a recent severance event. It is intended to support your continued career journey by offering visibility into roles that may align with your experience and interests. All positions listed are open to qualified candidates and follow Assurant’s standard application process. We encourage you to explore available opportunities and apply to roles that match your career goals.

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