This job is responsible for ensuring that all quality facets within the operation meets our customer expectations, ISO Compliance and adheres to company standards. They are also responsible for managing the day-to-day expectation of the quality team by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of the team. This is an onsite role in our Irving, TX location with a schedule of Monday -Thursday 5:00 PM to 4:30 AM Candidates must have the flexibility to attend training from November - January during weekday shifts before beginning their assigned night schedule. What will be my duties and responsibilities in this job? Provide verbal and written inspection, training and audit / inspection results Map out the Quality process flows, identify potential process and workflow improvements Personally perform internal quality audit work in accordance with developed Quality / Company standards Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff Work with management to establish department and company goals, and rely on experience, judgment and innovation to achieve them Create and utilize reports to accurately represent product flow and task completion rates and percentages Participate in operational improvement initiatives at the site Liaison between teams, shifts, and departments, and partner with vendor / customer / client representatives Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the tool Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed Ensure proper labor utilization and develop staffing requirements Conduct interviews for all nonexempt personnel and temporary employees What are the requirements needed for this position? Must have HS Diploma or GED Minimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.) Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environment Ability to identify potential process and workflow improvements Demonstrated experience with direct supervision and coaching of others Must have strong verbal and written communication skills Able to successfully interface with all levels of Company personnel as well as external personnel High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution Driven, goal-oriented, never confuses effort with results Ability to multitask in a fast paced, dynamic assembly and logistics environment May be required to work across multiple shifts What other skills/experience would be helpful to have? Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment Understanding of Lean and Six Sigma methodologies Experience auditing processes and writing work instructions Experience with ISO 9001 or R2 certifications ENT1091 - Supv, Quality Assurance Job Grade 09 Pay Range: $56,200.00 - $94,100.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice. This site provides access to current job openings across Assurant for individuals impacted by a recent severance event. It is intended to support your continued career journey by offering visibility into roles that may align with your experience and interests. All positions listed are open to qualified candidates and follow Assurant’s standard application process. We encourage you to explore available opportunities and apply to roles that match your career goals.

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