ABOUT THE ROLE
The Skid Row Care Campus is a comprehensive, low-barrier service center providing individuals experiencing homelessness with access to hygiene facilities, case management, health and behavioral health services, and connections to housing and other essential resources. The Campus offers a safe, welcoming, and trauma-informed environment that promotes dignity, stability, and pathways to long-term housing.
The Safety Lead is a hands on working lead who coordinates shift-level Safety staff assignments and coverage, maintains a visible presence across the Care Campus and designated perimeter areas, and provides first-level leadership during safety incidents and emergencies.
WHAT YOU’LL DO
- Coordinate Safety staff assignments, posts, breaks, coverage, shift briefings, and handoffs.
- Monitor campus and perimeter conditions, including Crocker Street, and respond to emerging safety concerns.
- Model trauma-informed engagement, conflict resolution, and de-escalation while supporting appropriate crisis and emergency response.
- Coach and support Safety staff, reinforce documentation and safety procedures, and escalate significant concerns to the Safety Manager.
WORK ENVIRONMENT & SCHEDULE
Highly active and visible role with frequent walking and standing. Day, evening, weekend, and holiday shifts may be assigned based on campus needs.
WHAT WE’RE LOOKING FOR
- Three or more years of relevant experience in safety, homeless services, behavioral health, crisis response, security, residential services, or a related participant-facing setting preferred.
- Prior lead, supervisory, or team-coordination experience strongly preferred.
- Experience with de-escalation, crisis response, incident management, or emergency procedures preferred.
- Strong judgment, communication, teamwork, situational awareness, and ability to remain calm in rapidly changing situations.
Our Values
Dignity | Community | Integrity | Partnership | Social Justice | Radical Care
Work Environment
Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
EEO:
SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Benefits:
Excellent Benefits package available.