At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Lead Phlebotomy Technician Location Cleveland Facility Cleveland Clinic Main Campus Department Phlebotomy Transp Outpt-Diagnostics Institute Job Code C9994W Shift Days Schedule 9:30am-6:00pm Job Summary Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As Lead Phlebotomy Technician, you will ensure the Inpatient Phlebotomy, Outpatient Lab and the Specimen Processing area maintain a continuous workflow. In this role, you will complete associated duties, such as drawing blood, transporting specimens and interpreting physician orders. Despite serving in a leadership role, you will still serve as a team member, showing exceptional customer service to facilitate a positive patient experience. All the while, you will continue developing your clinical skills within an exciting, inviting and supportive healthcare environment. A caregiver in this position works days, 9:30am—6:00pm. A caregiver who excels in this role will: Handle internal and external customer service issues/concerns and initiate any necessary follow-up. Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare. In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner. Collect blood samples from all patients using venipuncture or capillary puncture techniques. Interpret physician orders for sample collection. Instruct patients in the proper technique for collecting various specimens. Process specimens and enter results for tests referred to reference laboratories. Deliver all samples collected to the Laboratory Accession Area for processing. Ensure safety and attend to any patient who faints or becomes ill. Coordinate orientation and training schedules. Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines. Assist in the training of Phlebotomy students and the orientation of new employees. Participate in and/or conduct in-services and continuing education programs. Attend workshops, seminars and lectures to keep current on new procedures and equipment. Maintain inventory system for Laboratory stock and Outpatient Drawing Areas. Minimum qualifications for the ideal future caregiver include: High School Diploma/GED Two years of experience in a clinical laboratory Proficiency in infant and pediatric phlebotomy Demonstrated leadership and training experience Preferred qualifications for the ideal future caregiver include: Associate’s Degree Phlebotomy Certification Hospital experience Physical Requirements: Light lifting and carrying, under 15 lbs. Use of fingers and both hands required. Walking, standing and bending. Ability for rapid mental and muscular coordination simultaneously. Ability to differentiate color, hue, saturation and tones. Must have depth perception. Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer. We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Lead Phlebotomy Technician.

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