Job Title
Manager Vision Center HFO
About the Department
As part of Henry Ford Health's Community Care Services, the Vision Center HFO plays a vital role in expanding access to eye care services within our communities. We are dedicated to providing high-quality optical services, ensuring that patients receive the care they need in a convenient and accessible manner. Our team works closely with the Eye Care Services (Ophthalmology) department to deliver comprehensive vision solutions, making a meaningful impact on the lives of diverse populations.
Role Overview
As the Mgr- Vision Center HFO, you will oversee all store operations, ensuring exceptional patient experiences and driving growth. You will lead a team to achieve key performance goals, resolve patient concerns, and promote our services in local markets. Your role is critical in bridging the gap between patient needs and high-quality eye care services.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Oversee all store operations to ensure smooth daily functioning.
- Receive and resolve patient concerns and complaints within established guidelines.
- Maintain accurate records and prepare required reports.
- Analyze daily Key Performance Indicators to identify growth opportunities.
- Promote and market HFO in local markets and lead practice-building activities.
- Collaborate closely with the Eye Care Services (Ophthalmology) department.
What You Will Need
Required Qualifications
- High School Diploma or GED.
- Minimum of two (2) years of optical experience.
- Minimum of one (1) year managerial experience.
- Ability to organize and prioritize daily activities for self and team members.
- Demonstrated managerial, leadership, communication, and interpersonal skills.
- Completion of all required training courses as dictated by Henry Ford OptimEyes.
Preferred Qualifications
- Associates degree.
- Knowledge of revenue and expense reports.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of our mission to provide exceptional care!