Job Title: Medical Assistant
Location: St. Augustine
Position Type: Full Time
Job Description: To assist the Provider in providing the utmost direct/indirect quality care to patients with the end goal of making patients feel as if they are family.
Role and Responsibilities
Clinical and Administrative
- Prepare and maintain examination and treatment areas
- Assist with examinations, invasive and non-invasive procedures or treatments
- Apply principles of aseptic technique and infection control
- Comply with quality assurance practices
- Screen and follow up on patients test results
- Collect and process specimens; log specimens
- Perform diagnostic tests if applicable
- Obtain patient medical history and vitals
- Prepare and administer medication (excludes controlled drugs)
- Maintain accurate medication records
- Recognize and respond to emergencies
- Call or enter in prescriptions per physicians orders
- Maintain drug sample supply on hand. Discard appropriately expired samples
- Assist in general housekeeping duties including weekly scrub-down of all patient care areas
- Perform routine equipment maintenance and maintain logs (i.e. autoclave, eye wash stations and clinical refrigerators)
- Initiate and process prescription medication prior authorizations
Professional
- Demonstrates initiative and responsibility
- Able to perform repetitive tasks without loss of focus
- Adheres to ethical principles
- Time Management
- Adapts to change
- Attends all team meetings and mandatory in-service training/education
Communication
- Recognizes and respects cultural diversity
- Adapts communication to individual’s ability to understand
- Uses professional, pleasant telephone etiquette
- Uses medical terminology appropriately
- Treats all patients and co-workers with compassion, empathy, and mutual respect
- Projects a professional manner and image
- Consistent attendance and punctuality
- Adherence to time clock procedures
Legal
- Maintains confidentiality and documents accurately
- Uses appropriate guidelines for releasing patient information
- Practices within the scope of education, training, and personal capabilities
- Conducts self in accordance with Suncoast’s Employee Handbook.
- Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA
Core Competencies
- Efficiency
- Attention to details
- Organized
- Punctual
- Takes initiative, proactive
- Team Player
- Honesty/Integrity
- Flexible
- Calm under pressure
- “A Doer”, persistence
- Problem solver, Strategic thinking, Creativity
- Analytical skills
- Clear and concise communication/Listening skills
- Quick Learner, Intelligence
- Follow through on commitments
- Enthusiastic, Friendly, Positive attitude
- Openness to advice and constructive criticism
- Strong work ethic
Physical Demands
- Prolonged standing/walking
- Occasional travel
- Multitasking
- Repetitive head, neck, hands wrists and arm motion/rotation
- Extensive reading, writing, typing required
- Lifting to 25lbs
- Frequent use of office administrative, computer and medical equipment
- Transferring and positioning patients
Qualifications and Education Requirements:
High school diploma, AA degree or higher. Medical assistant diploma and certification preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)