- Experience in US Mortgage Eviction, Sale, Closing etc. and adequate communication skills as it involves both Voice and Non Voice Audit
- Perform quality assurance call and / or process reviews for all departments in Altisource.
- Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement.
- Make recommendations to help reduce process variation and eliminate errors.
- Track Business Unit responses for all findings identified from the process reviews.
- Work with Management and develop project plans to address opportunities identified through process reviews.
- Escalate unresolved issues to Senior Management and work with Management to resolve the issues.
- Provide management with timely reports documenting observations from reviews.
- Assist in implementing changes or modifications to the Quality Assurance department's evaluation process.
Experience in US mortgage Semi Voice, Eviction and Real Estate , Closing
Preferred Education: Bachelor's Degree, 2-5 years, Preferred Experience Type: Doesn't matter, License or Certification: Not required
Additional information
REO Marketplace
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
· Competitive salary based on your experience and skills
Good Health
· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.
Happiness
· 10 paid holidays, plus 26 paid days off per year
· Lots of employee engagement activities
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OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
· Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times
· Energize People – enable exceptional people to energize their teams and drive results
· Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
· Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
· Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”
· Enrich Communities – create positive impacts for the communities where we live and serve