Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Flight Coordinator and Scheduler position coordinates customer travel requirements for MSG executives and others as required. This role works collaboratively with the Aviation team, third-parties, Executive Administrators, and a variety of senior leaders through out the organization serving as the nexus of the enterprises trip logistics. The Flight Coordinator and Scheduler role requires uncompromising service with accuracy, reliability and professional decorum at the highest standard while ensuring efficiency and proactively mitigating risks.
What will you do?
- Accurately and professionally interfaces with Executive Administrators during all phases of travel.
- Facilitates all travel requests formulating travel itineraries in a timely manner.
- Continually identifies for operational efficiency (e.g., optimizing routes and mitigating deadhead legs)
- Can work independently, prioritizes multiple task, and meet deadlines.
- Demonstrates excellent verbal and written communication skills.
- Communicates and coordinates with flight crews during the planning process, and during trip execution.
- Work with the Director Flight Coordinator & Scheduling to accomplish flight logs and verify expenses.
- Maintains the highest levels of personal integrity, honesty, and professionalism.
- Is committed to continuous personal growth and professional development.
- Participates in special projects and performs other duties as assigned.
- Promotes MSG Aviation safety culture to serve customers and support MSG stakeholders
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- 3 years of experience in a flight department or travel related business, preferred.
- Must be able to organize, plan, and perform assigned duties with minimal supervision.
- Knowledge of aviation weather, aircraft performance, and FAA.
- Knowledge of regulatory requirements and terminology is required.
- Proven ability to maintain confidentiality.
- Associate Degree or the equivalent experience, preferred.
- Excellent communication and writing skills.
- Intermediate capabilities with Word, PowerPoint and Excel, preferred.
- Familiarity with flight scheduling software i.e. FOS or similar, preferred.
- Behavior consistent with MSG values.
- Requires flexibility to work evenings, weekends, holidays, overtime, and changes in shift depending on the needs of the operation.
Special Requirements
- Flexibility to support operational requirements, including evening, weekend, and short-notice maintenance needs.
- Relocation to Long Island, Queens, or Brooklyn is preferred.
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.