General Manager
Location: On-Site in Maysville, NC
Position Summary
The General Manager holds day-to-day operational authority over The Swamp Tactical Training Center (STTC), a 283-acre live-fire tactical training facility. This role directs facility operations, personnel management, equipment and heavy machinery operations, range maintenance and build-out, and financial and budget oversight, reporting directly to the Senior Vice President of Operations. The General Manager serves as the final policy and operational authority on-site, acts as the primary point of contact for clients, vendors, and visiting agencies, and coordinates laterally with the Director of Sales & Training on range layout, tactical direction, and client relations.
Reporting Structure
Direct report to Senior Vice President of Operations.
- Finance & Budget
- Admin & Compliance
- Manning
- Operations
As General Manager, this position holds final authority on:
- Operation of all machinery and non-tactical equipment.
- Safety, maintenance, and training related to equipment.
- Day-to-day operations as related to running a tactical training center
- Structuring daily and weekly workflow in alignment with UG HQ and The Swamp Leadership/Director guidance.
Job Description
General Manager
- Hold final authority on day-to-day operations of The Swamp Tactical Training Center, including facilities, non-tactical equipment, and personnel.
- Structure daily and weekly workflow in alignment with UG HQ and The Swamp Leadership/Director guidance.
- Direct manning; hire, schedule, and supervise range, engineering, and grounds personnel, including 1099 contractors.
- Serve as final go/no-go authority on range safety, training operations, equipment use, and site conditions.
- Coordinate laterally with the Director of Sales & Training on range layout, tactical direction, sales support, and client relations.
- Act as the primary on-site point of contact for clients, vendors, and visiting agencies.
- Oversee budget and financial operations for the facility and report to the Vice President on finance, admin, and compliance.
- Maintain admin and compliance records, including training documentation, incident reports, and equipment logs.
- Brief UG HQ and The Swamp Leadership on operations, maintenance phasing, and overall facility readiness.
Range Maintenance & Build Out
- Create and manage groundskeeping sectors with a weekly schedule for brush clearing, mowing, and general maintenance.
- Conduct daily briefings with grounds maintenance staff to address direction, safety, and daily goals.
- Maintain a log of equipment hours, project completion times, and machine assignments.
- Oversee the maintenance of all groundskeeping equipment, including fluid changes, blade maintenance, routine service, and repair coordination.
- Ensure safety compliance and training/testing of all personnel using heavy equipment. Final go/no-go authority on equipment operators.
- Schedule and manage grounds crew operations.
- Manage the storage and procurement of groundskeeping equipment and supplies.
- Oversee the filling and maintenance of bulk fuel tanks and proper storage of all fluids and fuel-related materials.
- Maintain and oversee remodels and general upkeep of The Swamp shoot house and ranges.
- Schedule and supervise engineering personnel.
- Implement updates and modifications to training ranges as needed.
- Reset and repair doors and breech points damaged during training exercises.
- Oversee brass collection and general range maintenance.
- Manage purchasing and maintenance of all steel targets.
Heavy Equipment Operations
- Oversee maintenance and repair of all heavy machinery used on the property.
- Operate heavy equipment for range development and property maintenance.
- Supervise and authorize all other heavy equipment operators.
Finance & Budget
- Manage all budget and financial operations related to The Swamp Tactical Training Center.
- Process administrative financial tasks, including employee day rates and hourly rates for 1099 contractors.
- Report directly to the SVP of Operations on all budgetary and financial matters in relation to operational requirements.
- Prepare and manage maintenance plans for 3-, 6-, and 12-month phases in coordination with UG HQ and The Swamp Leadership.
Preferred Qualifications
- Experience operating or maintaining a range facility, such as military range control, a law enforcement training facility, a private range, or a Range Safety Officer/Range Master role.
- Military or law enforcement background, with NCO/SNCO or Officer leadership experience a plus.
- Construction or carpentry skills, including shoot house builds and remodels, doors and breach points, and steel targets.
- Experience managing 1099 contractors and day-rate or hourly workforces.
- Demonstrated ability to develop and run preventive maintenance programs, including equipment hour logs, fluid and service schedules, and multi-phase (3/6/12-month) maintenance plans.
- Knowledge of bulk fuel handling, including tank operation, storage requirements, and spill prevention compliance.
- Experience owning a site safety program, including OSHA standards, equipment operator certification and testing, and incident reporting.
- Proven ability to serve as the site's primary point of contact for clients, vendors, and visiting agencies or units.
- Relevant certifications, such as:
- NRA Range Safety Officer or Chief Range Safety Officer
- OSHA 10 or OSHA 30
- Heavy equipment operator certifications
- Commercial Driver's License (CDL)
- First Aid/CPR and Stop the Bleed
The Company
UG Swamp LLC, home of the Swamp Tactical Training Center, is a 283-acre live-fire training complex in Maysville, North Carolina, just outside Camp Lejeune. A division of UG Solutions, the facility supports government training, education, and operational readiness for military, federal, and law enforcement units. It can handle anything from individual instruction to large unit training events. The Swamp also runs a membership program and competitive shooting events for the civilian shooting community.