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Work Flexibility: Hybrid What you will do Lead the Disputes team, including defining responsibilities, planning resource needs, coaching employees, managing performance, and contributing to compensation decisions. Monitor dispute management activities and platforms, ensuring established quality and productivity targets are tracked and corrective actions are implemented when needed. Oversee complex accounts receivable dispute portfolios, supporting timely resolution and escalation of unresolved items. Identify recurring issues and process gaps, recommending and implementing improvements that strengthen dispute resolution and collection processes. Ensure appropriate internal controls are implemented and followed across dispute management activities. Partner with Sales, Customer Service, Finance, and other operational teams to align dispute and collection activities with customer management processes. Support SAP implementations, enterprise resource planning system changes, and divisional process changes that affect dispute management activities. Lead and support process improvement initiatives and other dispute-related projects assigned by management. What you will need Bachelor’s degree in Accounting, Business, Finance, or a related field. Minimum 5 years of relevant professional experience in a finance function within a matrixed international or multinational organization. Minimum 3 years of leadership experience at Supervisor level or above. Professional experience working with complex financial reporting practices and reporting systems. Professional experience with billing processes in multinational organizations. Fluent English, written and spoken. Proficiency with Microsoft Office. Preferred qualifications Experience working with SAP and/or Oracle systems. Knowledge or experience with Electronic Data Interchange (EDI) processes. Professional proficiency in an additional language. Travel Percentage: 20% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor. Details Details Details
stryker.com
Costa Rica
Disputes Supervisor.
HYBRID
more at stryker.com.
22 Oct, 2026
stryker.com
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- Hybrid
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stryker.com
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Salary not listed
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stryker.com
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- Hybrid
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