Reports to: Chief Engineer
Basic Purpose:
The Maintenance Engineer is responsible for performing routine maintenance, repairs, and inspections to ensure the safe, efficient, and reliable operation of hotel facilities, equipment, and systems. This role supports the engineering team in maintaining guest rooms, public areas, and back-of-house spaces to ensure a comfortable and well-maintained environment for guests and employees. The Maintenance Engineer plays a key role in preventative maintenance programs, responding to work orders, and assisting with property improvements while maintaining compliance with safety and operational standards.
Essential Functions:
1. Respond promptly and effectively to maintenance requests from guests, staff, and management.
2. Maintain mechanical rooms and equipment areas in a clean, organized, and safe condition.
3. Perform daily inspections of public areas and facilities to identify and address maintenance concerns.
4. Conduct repairs and maintenance for guest rooms, public areas, and administrative offices.
5. Assist in implementing and maintaining preventative maintenance programs for hotel equipment and facilities.
6. Maintain accurate records of maintenance activities, inspections, and preventative maintenance tasks.
7. Ensure maintenance projects are completed efficiently and in accordance with company standards and specifications.
8. Collaborate with front office and housekeeping teams to address maintenance issues that impact guest experience.
9. Complete required reports, work orders, and documentation in accordance with company procedures.
10. Assist with renovation, remodeling, and construction projects as needed.
11. Maintain compliance with safety regulations, company policies, and applicable building codes.
12. Perform other duties as assigned.
Education:
High school diploma or equivalent required; vocational or technical training in mechanical, electrical, plumbing, HVAC, or related field preferred.
Experience:
1. Two to five years of practical experience in building maintenance, facilities management, or a related engineering field preferred.
2. Experience with hotel or hospitality maintenance operations strongly preferred.
3. Knowledge of preventative maintenance programs and building systems operations.
4. Experience troubleshooting mechanical, electrical, plumbing, or HVAC systems.
Skills & Abilities:
1. Strong communication and organizational skills.
2. Ability to manage multiple maintenance tasks in a fast-paced environment.
3. Knowledge of preventative maintenance systems and energy management programs.
4. Strong troubleshooting and problem-solving abilities.
5. Ability to interact with guests and team members professionally and courteously.
6. Ability to remain calm and effective when responding to urgent maintenance issues or emergencies.
7. Ability to work flexible schedules, including evenings, weekends, holidays, and emergency call situations.
8. Commitment to safety, operational excellence, and maintaining property standards.
No. of Employees Supervised:
None
Travel Required:
Minimal travel required; occasional travel may occur for training or support of property projects.
Hours Required:
This position requires a flexible schedule based on operational needs. Hours may include evenings, weekends, holidays, and emergency response situations.
Physical Requirements:
This role requires frequent standing, walking, bending, kneeling, climbing, and lifting. Must be able to lift and carry up to 50 pounds and safely operate tools and maintenance equipment. The position also requires manual dexterity and the ability to work in a variety of maintenance environments throughout the property.
Situated along an impressive stretch of oceanfront on the Virginia Beach Boardwalk, Holiday Inn & Suites Virginia Beach – North Beach is a premier family-friendly resort offering an unforgettable beachfront experience for leisure travelers, families, and groups. The resort features 238 oceanfront guest rooms and suites, each with private balconies or patios designed to showcase breathtaking views of the Atlantic Ocean and provide comfortable resort-style living.
Guests enjoy a wide range of amenities designed for relaxation and entertainment, including multiple lagoon-style outdoor pools, direct beach access, a complimentary 48-seat movie theater, and several on-property food and beverage outlets. Families especially appreciate kid-friendly experiences such as Splash Kamp activities and breakfast where kids eat free. With its oceanfront location and resort-style amenities, North Beach delivers a vibrant and memorable stay for every guest.
Holiday Inn & Suites Virginia Beach – North Beach is proudly operated by Harrison Group, a third-generation family-owned hospitality company that has been serving guests since 1951. Headquartered in Ocean City, Harrison Group operates a diverse portfolio of hotels and restaurants across coastal destinations including Virginia Beach, Corolla, and Jacksonville Beach. The company is committed to continually enhancing its properties, investing in renovations, and delivering exceptional hospitality experiences for guests while creating rewarding career opportunities for its team members.