About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We’re the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We’re co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The Role

The People Business Partner takes primary HR business partnership with global Operation teams. You will provide expert guidance and data-driven insights to help people leaders achieve growth objectives, and support a high performance, engaged culture. By forming effective relationships with people across the organization you will drive forward new initiatives, resolve blockers to success, and advocate for improvements at both a local and global level.

Responsibilities:

• Be the People Partner for commercial team, working closely with the commercial leadership team.

• Lead the people and talent priorities and plan development, ensure the annual calendar of people related activity is executed effectively.

• Partner with and coach managers to build high performing and engaged teams, including review employee engagement data and enabling them to lead on action plans and support execution

• Provide coaching on matters including leadership development, workforce planning, policy and procedure, employee engagement, performance management, career development

• Ensure that any employee relations issues are identified, reported, investigated, and resolved

• Reduce risk and ensure regulatory compliance by maintaining knowledge of legal requirements related to day-to-day employee management, and understand when to escalate issues

Partner with the People Team across the globe to gain alignment on people philosophy and programs where achievable

Qualifications:

1. Tertiary qualification in Human Resources or equivalent practical experience

2. 5 or more years of HR Generalist / HRBP experience, including working knowledge of regional employment laws and best practices

3. Experience in a fast-growth or start-up environment preferred

4. Demonstrated success partnership alignment to build and improve company culture and increase employee engagement

5. Discretion and sound judgment when dealing with sensitive and confidential information

6. Comfort working with cloud technologies such as Slack, Zoom, Google Suite, Lever, and BambooHR

7. Very strong EQ, with fine tuned instincts and problem-solving skills

8. Proficient at dealing with complexity.

9. Excellent communication and presentation skills, both written and oral

10. Fluent English communication, adaptive in global working environment

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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