Your mission
Salut și bun venit la Sungrow! We are looking for a Remote O&M Manager to lead remote monitoring and operational support for PV and energy storage assets across Europe. This role combines technical problem-solving, data-driven decision-making, and close collaboration with customers and field teams.- Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems.
- Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues.
- Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers.
- Track O&M performance against contractual commitments, including SLAs, availability targets, and response times.
- Analyze operational data, equipment logs, alarms, and trends to improve fleet reliability and service quality.
- Develop clear remote O&M processes, reporting standards, and knowledge-sharing materials for the European service organization.
Your profile
Now, to make sure this role is a great long-term fit, we would be excited if you bring:- Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field.
- Several years of experience in O&M, technical service, remote monitoring, asset management, or a related role.
- Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting.
- Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs.
- Confident customer communication skills, a calm approach during critical incidents, and strong ownership.
- English C1; Romanian B2 or higher is a plus, and other European languages are welcome.