About the Role
A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.
This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.
Key Responsibilities
Manage end-to-end Accounts Receivable and collections process
Perform reconciliations, posting of receipts, and variance investigations
Monitor and manage aging accounts and overdue balances
Conduct collections calls and email follow-ups with customers
Resolve disputes and collaborate with internal stakeholders for resolution
Ensure accurate and up-to-date documentation of transactions
Prepare and send customer statements
Identify collection risks and escalate issues where needed
Handle manual invoicing processes when required
What We’re Looking For
Minimum 5 years’ experience in Accounts Receivable with strong collections exposure
Experience handling high-volume accounts and customer interactions
Strong reconciliation and problem-solving skills
High attention to detail and accuracy
Excellent communication skills, especially for collections and client-facing tasks
Ability to work independently in a fast-paced environment
Nice to have:
Experience with Dynamics 365 or similar ERP systems
Exposure to Australian clients, processes, or NDIS
Strong Excel skills (reporting, reconciliation, data handling)
Why Join This Opportunity
Work with a stable and growing Australian business
Exposure to international AR processes and stakeholders
Be part of a supportive shared services team environment
Opportunity to contribute to process improvement and operational efficiency
Competitive package and long-term career growth