We’re TIP Group – a proud Great Place to Work® – and we’re looking for a proactive and organised Operations Assistant to join our team.
This is a varied, hands-on role where you’ll be right at the heart of the operation, helping to keep our HGV trailer fleet, yard activity, compliance and customer bookings running smoothly.
This isn’t a traditional office-based admin role. You’ll be working from a Portakabin on a busy operational yard and regularly moving between the cabin and the yard in all weather conditions. It can be cold, wet, muddy and noisy at times, so you’ll need to be comfortable working in a practical, industrial environment.
If you’re organised, resilient, comfortable using systems and happy working in a hands-on environment, this could be a great move for you.
What You’ll Be Doing
✔️ Checking HGV trailers in and out of the site using a tablet, making sure all information is recorded accurately
✔️ Carrying out regular yard checks, ensuring trailer locations and availability are correctly reflected on our systems
✔️ Booking compliance work, servicing and other required maintenance to keep our fleet operating safely and efficiently
✔️ Allocating and issuing work to technicians, helping the workshop keep jobs moving throughout the day
✔️ Raising start-up numbers for external vendors and ensuring the relevant information is recorded correctly
✔️ Reserving trailers for customers using our in-house fleet management system
✔️ Creating and updating customer rates within the system
✔️ Making sure our systems are kept accurate and up to date, including trailer movements, customer information and fleet status
✔️ Uploading and maintaining documents and compliance records
✔️ Using Excel for basic administration, tracking and operational tasks
✔️ Working closely with technicians, customers, vendors and the wider operations team to keep everything running smoothly
What You’ll Bring
✔️ Good administration and organisational skills with strong attention to detail
✔️ Confidence using computer systems, tablets and other digital tools
✔️ Basic Microsoft Excel experience
✔️ Good customer service and communication skills with a professional telephone manner
✔️ The ability to prioritise different tasks in a busy operational environment
✔️ A proactive mindset and willingness to take ownership of your work
✔️ Comfortable working in a Portakabin and active HGV yard environment
✔️ Happy working outside when required, including in cold, wet and poor weather conditions
✔️ A practical attitude — this is an operational site, not a corporate office environment
✔️ A good sense of humour – we work hard, but we like a laugh too
Why TIP?
Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. IT’S HOW WE ROLL.
Benefits include:
✅ £1,000 employee referral bonus
✅ Private Healthcare for You & Your Loved Ones
✅ Annual contribution towards your well-being
✅ Pension Scheme with Aviva
✅ Income Protection available in case of long-term sickness or disability
✅ Life Assurance (up to 3x annual base salary)
✅ Ability to buy up to 4 additional days for more holidays!
✅ Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)
👉 See why people love working at TIP and explore our benefits - learn more here!