ABOUT VILLAGEREACH
VillageReach transforms health care delivery to reach everyone. We are driven by a vision of a world where each person has the health care needed to thrive. VillageReach’s goal is to reduce inequities in access to quality primary health care for 350 million people by 2030. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products, information and services to the most under-reached. As a locally driven and globally connected organization, VillageReach has offices in the Democratic Republic of Congo, Kenya, Malawi, Mozambique and the United States.
SUMMARY
VillageReach is seeking an experienced Project Officer to provide programmatic and operational support for the implementation of the ROHA (Rapid Response Outreach & Humanitarian Action) program in the Democratic Republic of the Congo. The program covers the humanitarian provinces of the east — Ituri, North Kivu, South Kivu, Maniema and Tanganyika — together with the Next Generation of Supply Chain (NGCA) provinces of Haut Lomami and Lualaba. The Project Officer will support the Senior Program Manager in strategic planning, coordination, and supervision of VillageReach’s rapid-response and humanitarian action team. The role requires a combination of programmatic and operational experience in supporting multi-provincial humanitarian programs in fragile and conflict-affected contexts.
Description
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time based on program needs and the evolving humanitarian context.
- Support the Senior Program Manager in the strategic planning, execution, and oversight of the ROHA program across the selected provinces.
- Support the Senior Program Manager in the management of grant milestones, ensuring timely and quality execution of all deliverables
- Participate in the coordination of performance monitoring meetings.
- Support the targeted province monthly in benchmarking administrative vaccination coverage data as well as in categorizing the ZS from the best to the worst performing, to create a spirit of emulation between ZS and to better highlight the ZS that are dragging the province down.
- Produce quarterly reports highlighting success stories, lessons learned, and challenges.
- Monitor key indicators: vaccine availability rate, drop-out rate, strategy implementation rate, quality supervision rate.
- Oversee award budgets across the selected provinces, including expense approvals within delegated thresholds, reforecasting as required and final review of expenses, in accordance with the RACI per Award.
- Manage consultant contracts and subawards, ensuring that partner due diligence, monitoring and supporting documentation meet VillageReach and donor requirements. Escalate any challenges to the Senior Program Manager.
- Maintain all award records, deliverables and programme documentation on SharePoint in accordance with the DRC filing key, and document all donor discussions through agreed minutes or a written summary shared with the donor and the Senior Program Manager, notifying the Senior Management Team, the programme team and Grants & Contracts.
Other:
Perform any other task assigned by the line management in connection with VillageReach’s humanitarian mission.
Competencies:
VillageReach has ten (10) Organizational Competencies that describe how we work together and get things done that are grouped into three strategic areas of Achieving Great Results, Setting Direction and, Bringing Others With you. For a full description, please download our Organizational Competency document.
Achieving Great Results:
1. Risk Taking and Innovation
· Key Behaviors: Comfort with ambiguity, curiosity, adaptability, unconstrained and undeterred creativity, resourcefulness.
2. Business Judgement
· Key Behaviors: Getting to root causes, understanding environment, navigating complexity and ambiguity, entrepreneurial energy.
3. Building Strong Teams
· Key Behaviors: Trust in Subject Matter Experts (SME’s); radical candor to resolve conflict, hold each other accountable as colleagues, focused on results, commitment to mission.
Setting Direction:
4. Compelling Communication
· Key Behaviors: Clear and evidence-based communication, audience adaptability, curious listener.
5. Resilient Self Leadership
· Key Behaviors: Self-aware, plan how one shows up, emotionally intelligent, use one’s own agency and takes accountability.
6. Stewardship and Personal Alignment
· Key Behaviors: Take ownership, display ethical conduct, effective at resource management, alignment of personal objectives with organizational goals and mission, focus on continuous improvement and sustainability.
Bringing Others with You:
7. Influencing Leadership
· Key Behaviors: Cultivate trust, influences to make change, navigate the matrix structure.
8. Radical Partnership
· Key Behaviors: Share information and credit, address conflict, increase impact through collaboration, political and contextual awareness.
9. Cultivates a Growth Mindset
· Key Behaviors: Seek out diverse input, demonstrate flexibility in thinking and curiosity, embrace challenges, demonstrate persistence, seek learning opportunities.
10. Cultural Intelligence and Inclusion
· Key Behaviors: Continuous learning and ally-ship across cultural lines, challenge prejudice and bias, modeled in one’s own behavior.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
This position has no direct supervision duties; the incumbent reports to the Senior Program Manager.
Education & Experience:
- The candidate must have a minimum of a bachelor's degree in program management, public health, logistics, or a related field.
- A minimum of 5 years of experience in the immunization field and public health
- Experience managing complex projects (including budgets, awards, contracts and sub-awards), coordinating with global and local stakeholders, and working in a matrixed organization.
- Experience working with the DRC Ministry of Health and a thorough understanding of DRC health challenges
- Superb writing skills and the ability to assemble, distill, and analyze information for decision-making and presentations.
- Confirmed extensive and solid knowledge of managing health programs in emergencies (outbreaks, displacement, conflict)
Other Qualifications:
- Excellent command of French (spoken and written)
- Established cultural competency in partnering with racially, culturally, and linguistically diverse groups, including displaced populations and host communities in the DRC.
- Strong program-management skills and multi-donor humanitarian coordination experience
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced, multi-tasking technical environment.
- Excellent interpersonal communication skills, particularly in the transfer of knowledge and skills to public health workers at the provincial and community levels.
- Strong skills in planning, analysis, monitoring and evaluation of multi-provincial humanitarian programmes.
- Demonstrated experience using data and analysis for adaptive management in evolving contexts.
- Willingness to travel frequently to the intervention provinces, including volatile-security areas, while respecting VillageReach’s security protocols.
- Knowledge and experience in the logistics of emergency health products (IEHK kits, EPI/PRO kits, nutrition inputs) and in security-related delivery constraints.
Environment and Physical Demands:
VillageReach employees typically work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences across our USA, Kenya and Country Offices and location of other global staff, we have established core collaboration hours between 6am Pacific Time and 18:00 South Africa Time (GMT+1) Monday through Thursday. All staff, regardless of location are expected to be available between these hours. During Daylight Savings Time, this allows for 12 hours per week (3 hours/day) of collaboration time and during Standard Time, 8 hours (2 hours/day). We do not hold cross-office meetings on Friday.
COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most under-reached and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.
APPLICATION INFORMATION:
This is an immediate hire and therefore resumes will be reviewed on a rolling basis. To apply, please submit your resume and a cover letter plus any other desired materials to our online portal: http://www.villagereach.org/join-us/. In your cover letter, please address (1) Why you are interested in this position, (2) What is one reason you think you’d be a good fit for this position and, (3) What is one strength you would bring to this position?
Hiring Process:
The hiring process will include the following steps:
1. Review submitted applications
2. Conduct 20-30 minute screening interviews for shortlisted candidates
3. Conduct skills and value-based interviews for 3-5 candidates.
4. Request that top candidates submit a practical assessment (designed to take no more than two hours to complete). Sometimes the assignment will occur before the interview.
5. Conduct final interview if necessary
6. Request references
7. Make offer
8. Conduct background check
Only shortlisted candidates will be contacted, but candidates who proceed to step 2 will be notified if they are not chosen for step 3.
Safeguarding:
VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
Benefits
Compensation & Benefits:
VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history. Please refer to our compensation overview on our website for more information and for more information on employee benefits.