Teller Supervisor – To $28.50/hr – Wood Dale, IL – Job # 3847-6276
Who We Are
The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our bank client is seeking to fill a Teller Supervisor role in the Wood Dale, IL market. This selected candidate will assume authority and responsibility for the Teller Department as an active member of the management team.
This position includes a generous salary of up to $28.50/hr and a full benefits package. (This is not a remote position).
Teller Supervisor responsibilities include:
Supervision of the Teller Department.
Maintain audit/compliance procedures.
Cross-sell bank products and services based on customers’ needs.
Maintain appropriate controls to protect the bank against fraudulent activity and losses.
Resolve procedural questions referred by tellers, interpret company policy, and determine reasonableness in deviating from policy to provide equitable service to customers while maintaining a focus on branch profitability.
Manage the image capture process and ensure transaction files are processed.
Ensure tellers are knowledgeable and adhere to compliance, protect customer privacy, and reduce exposure to losses.
Interview and onboard new personnel, provide on-the-job training, development, and feedback, schedule staff to ensure departments are optimally staffed, initiate disciplinary action as necessary, assess productivity, and prepare and conduct performance appraisals.
Provide coaching and development to tellers.
Perform teller duties as needed to meet the department’s needs.
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
High school education or equivalent.
Two or more years of banking & operations experience in a management role.
Three or more years of teller experience.
Demonstrated ability to supervise, train, coach, and motivate others to achieve goals.
Demonstrated problem-solving and conflict-resolution skills.
Strong communication and interpersonal skills.
Strong organizational skills.