We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts.
Requirements
JLPT N1 certified or native Japanese speaker
Diploma or Bachelor’s Degree
Open to Malaysians & expatriates willing to relocate
Customer support experience preferred; fresh graduates welcome
Benefits
- Salary: RM8,000 – RM9,000 + RM500 transport allowance + shift allowance
- In/out-patient medical coverage, dental & optical benefits
- Coverage for self, spouse & children
- Annual leave, medical leave, maternity & paternity leave
- Expatriates: visa, flight, and 1-week hotel reimbursement