Responsibilities:
- Provide the priority services to VIP Customers by different channels in Premium Service Centre.
- Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits.
- Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer.
- Organize all relationship building customer activities/events with internal and external stakeholders.
- Assist in providing quality services and financial solutions to customers and satisfy their needs.
- Support all rounded center administrative and maintenance functions.
Requirements
- Degree holder in Business, Banking & Finance or related disciplines
- Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred
- Self-motivated, independent and client-focused
- Strong negotiation, communication, interpersonal and analytical skills
- Fluency in written and spoken English and Chinese