Key Responsibilities:
Supervise daily operations of the assigned F&B outlet to ensure smooth and efficient service.
Lead, support and motivate the team to deliver exceptional guest experiences.
Ensure high standards of service, presentation and product quality.
Welcome guests and handle guest requests, feedback and concerns professionally.
Monitor service standards and ensure compliance with hotel policies and procedures.
Conduct briefings and support team training and development.
Assist with scheduling, staff allocation and daily operational requirements.
Monitor stock levels and minimize wastage.
Ensure compliance with food safety, hygiene and health & safety standards.
Work closely with the culinary and other hotel teams to ensure seamless operations.
Candidate Requirements:
Previous experience as an F&B Supervisor or in a similar supervisory position within a 5-star or luxury hotel.
Strong knowledge of Food & Beverage operations.
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Guest-focused with a passion for delivering exceptional service.
Ability to work in a fast-paced, multicultural environment.
Professional appearance and positive attitude.