- Responsible to work with Customers, Operations and Sales team closely to ensure sites have proper pest management program with relevant documentations.
- Responsible for monthly/ quarterly/ yearly reporting and also ensuring customers pass audits (internally and externally).
- Quality Checks and Quality Assurance or regular walk downs at customer site to ensure the pest management service level are maintained.
- Handle customer enquiries with regards to the difficult pest identification or preparation of pest identification reports.
- Troubleshooting for unresolved pest issues and working closely with Operations and Sales to resolve these pest issues.
- There are monthly and yearly quality inspection targets for this role of achieve.
- This role will handle different customers (from across various industries) both inclusive and exclusive of reporting.
Requirements
- Degree in Entomology /biological sciences/ Environmental Science are welcome to apply
- Posses Knowledge of biology and behaviour of structural pests will be an advantage (But not a must)
- Proficient in MS office application (Word, Excel, Power Point).
- Good documentation skills, well organized and detailed oriented.
- Resourceful, proactive and has a very high level of initiative.