We are looking for a proactive and detail-oriented Credit Controller to join our City Management team. The ideal candidate will play a vital role in managing credit risk, ensuring the prompt collection of receivables, and supporting budgeting and expenditure tracking efforts. This role requires a strong understanding of financial principles and the unique dynamics of the real estate industry.
Key Duties and Responsibilities
1. Credit Control
• Manage accounts receivable, ensuring timely invoicing and follow-up on outstanding payments.
• Monitor debtor accounts and maintain updated records of collections and balances.
• Prepare regular reports on aged debtors, cash flow forecasts, and collection performance.
• Ensure optimum service charge and other city revenues collection.
• Propose to the management, reasonable payment plans for outstanding payments and ensure clients stick to their payment plans.
• Coordinate between City Management, Tatu Markets, the procurement department, finance department, contractors and other key stakeholders ensuring efficiency in the flow of transactions.
• Foster positive and productive client relationships through periodic physical and virtual meetings with external and internal City Management clients, external client’s contacts updates and communication tracking.
• Expeditiously handle customers' questions or complaints.
• Ensure the City Management department’s data, documents and records are well organized, easily retrievable and stored digitally and physically backed up whenever necessary.
• Perform any other tasks assigned by the management.
2. Budgeting & Expenditure Tracking
• Assist in the preparation, consolidation, and review of departmental and company-wide budgets.
• Monitor actual spending against budgeted figures and highlight key variances.
• Track operational expenditures and report on project-specific budget utilization.
• Collaborate with other departments to ensure adherence to approved financial plans.
Requirements
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- A minimum of 3–5 years’ experience in credit control and budgeting, preferably within the real estate, property management, or construction sectors.
- Proficient in accounting systems and MS Excel; experience with ERP systems is an added advantage.
- Strong analytical, negotiation, and interpersonal communication skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Professional certification, such as CPA, ACCA, or equivalent, is a plus.