Ready to take your career abroad and gain global experience while living under the Greek sun?
Join the Booking.com Customer Experts team in Greece — and help travelers plan their dream trips, all while you build your own international journey.
Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.
Here, you’ll be working with one of the world’s leading online travel brands — all from the comfort of your new home in Greece.
What you’ll be doing
As a Customer Support Specialist, you’ll support German-speaking Booking.com users with everything from simple questions to full travel plans. Your role helps travelers feel confident and inspired — and makes their experience smoother from start to finish.
Your daily responsibilities include:
- Handling incoming calls, messages, and emails from Booking.com users
- Managing reservations, special requests, changes, and complaints
- Researching travel options based on customer needs
- Modifying bookings according to client preferences
- Processing payments, cancellations, and adjustments
- Providing solutions that help travelers feel supported and well-informed
Requirements
- Fluent German + good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- Experience in e-commerce or online bookings is a plus
- A positive mindset and interest in building an international career
Benefits
This is more than a customer support job.
It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.
What’s included:
- Full relocation support (flight, hotel stay, and housing assistance — all covered)
- Competitive salary + 2 extra monthly salaries per year
- Health insurance & various company discounts
- Full training by certified instructors
- Career growth opportunities within a global organization
- Free online Greek language courses
- Flexibility - as the role is offered on a work-from-home-basis in Greece
- A diverse, inclusive, Great Place to Work–certified company culture
You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support travelers worldwide, and strengthen your experience in one of the world’s most well-known brands.