Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.
Responsibilities
- Handle customer inquiries related to banking products and services in German and English.
- Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
- Guide customers through account openings, product inquiries, and any banking transactions.
- Work collaboratively with the sales team to meet and exceed sales targets.
- Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
- Document customer interactions and transactions accurately in our system.
- Stay informed about banking regulations and products to aid clients effectively.
Requirements
- Fluent in German and proficient in English; knowledge of additional languages is an asset.
- Prior experience in customer service, particularly in a banking or sales environment, is essential.
- Strong sales acumen with a track record of meeting sales targets.
- Exceptional verbal and written communication skills.
- Ability to work under pressure and manage time effectively.
- Proficiency in using banking software and CRM systems will be an advantage.
- Willingness to relocate to Malta and adapt to a new working environment.
Benefits
- Career growth opportunities in a renowned global bank.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €25.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!