Are you fluent in Finnish and passionate about providing excellent customer service? Join a growing international team and help deliver outstanding support to customers across Europe.
As a Finnish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive experience for every interaction.
This role is perfect for candidates who want international experience while enjoying the Mediterranean lifestyle in Greece.
Your Responsibilities
- Handle customer inquiries in Finnish via phone, chat, and email
- Provide accurate information and solutions according to company guidelines
- Troubleshoot and resolve customer issues professionally
- Document interactions and escalate when necessary
- Collaborate with team members to improve workflows and service quality
- Participate in training and onboarding programs
Requirements
- Fluent Finnish (spoken and written, near-native level preferred)
- Good English skills (B2)
- Excellent communication and problem-solving abilities
- Comfortable using Windows OS, MS Office, and online tools
- Ability to multitask and work independently as well as part of a team
- Flexible and willing to work varied shifts, including evenings and weekends
- Previous customer service experience is a plus but not required
Benefits
- On-site work in Greece (Athens, Crete, or other office locations)
- Competitive salary plus additional annual payments (depending on company policy)
- Paid training and onboarding programs
- Health insurance and additional perks
- International work environment with colleagues from across Europe
- Free online Greek language courses
- Career development opportunities and internal mobility
- Social events and team initiatives
Life in Greece
Greece offers sunshine most of the year, amazing food, rich culture, and vibrant surroundings. Whether you choose Athens, Crete, or another location, you’ll enjoy affordable Mediterranean living and a welcoming international community.
Ready to start your Finnish-speaking customer service career in Greece?
Apply today and join our international team!