Next Job Abroad is delighted to offer a unique opportunity for a Flemish Speaking Customer Service Representative to join our team in beautiful Bulgaria. This role is designed for enthusiastic individuals who love assisting customers and are looking to build a rewarding career in a dynamic environment. You will be responsible for providing top-tier support to our Flemish-speaking clients, addressing their queries, and ensuring an outstanding customer experience.
With fully paid relocation, you can embark on this adventure with ease, discovering the rich culture and history of Bulgaria while advancing your professional career.
Responsibilities
- Provide exceptional customer service to Flemish-speaking customers through various channels, including chat, email, and phone.
- Assist customers with inquiries related to gaming accounts, promotions, and technical issues.
- Resolve problems efficiently to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service offerings and customer experience.
- Stay informed on company services and industry trends to provide accurate information to customers.
Requirements
- Fluency in Dutch and proficiency in English; knowledge of additional languages is a plus.
- Experience in customer service or a related field is preferred.
- Exceptional communication and interpersonal skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong problem-solving skills with a focus on customer satisfaction.
- Familiarity with customer support tools and CRM systems is advantageous.
- Willingness to relocate to Bulgaria and embrace a new cultural experience.
Benefits
- Career growth opportunities in a renowned company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Bulgaria, a beautiful location known for its rich history, vibrant culture, and stunning landscapes.
- Relocation package: Fully covered flights and all-inclusive hotel stay for the first few weeks, plus assistance in securing long-term housing.
- Monthly salary of €1800 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!