Ready to Trade Rainy Commutes for the Spanish Lifestyle?
Let’s be real: waking up to gray skies gets old. Imagine finishing your workday, closing your laptop, and walking straight onto the beaches of Málaga to meet an international crew for cold drinks and fresh seafood. If you've been looking for a sign to launch a true European adventure without putting your career or bank account on hold, this relocation opportunity is it.
We are building a dynamic, high-energy squad of Dutch speakers to support millions of users for one of the Netherlands' most innovative telecom brands. We offer a highly collaborative, social, and modern workspace where you can bring your full personality to work every day.
What You’ll Actually Be Doing (No Two Days Are the Same!)
- The Direct Lifeline: Handling inbound questions from customers back home via phone, interactive live chat, and email. No boring cold calling!
- Tech Solutions Made Simple: Guiding users through simple, satisfying fixes—like setting up mobile data roaming, activating brand-new SIM cards, or troubleshooting high-speed home internet and TV box installations.
- The Growth Mindset: Spotting perfect moments to introduce customers to better packages or smart add-ons. You don’t need a background in sales; we teach you the subtle art of comfortable upselling, and you get rewarded for it.
- Database Mastery: Keeping customer files clean, updated, and highly accurate within our modern CRM platform.
Requirements
- Language Skills: Fluent C2/Native-level Dutch speaker with a solid, confident baseline in English (B1 minimum) to seamlessly navigate our international office.
- Natural Communicators: You genuinely enjoy talking to people, have empathy, and don't get shaken easily by a tech question.
- The Digital Native: You know your way around standard software interfaces, can troubleshoot your own home Wi-Fi, and pick up new digital tools fast.
- Legally Set: You hold a valid EU Passport or full legal residency status allowing you to live and work under a Spanish contract.
- Roster Ready: Full flexibility to work a vibrant service schedule within our opening windows: Mon–Fri 08:00–20:00 and Weekends 09:00–17:30. Specifically, you must be available for crucial peaks on Monday mornings, Friday evenings, up to 3 evening shifts per week until 20:00, and 2 weekend rotations per month.
Benefits
- Flexible Contract Options & Pay: Work full-time or enjoy more free time to explore Spain. We offer flexible contract sizes ranging from 32 to 39 hours per week, with a competitive base salary of up to €2,094 gross/month (plus an extra 15% performance bonus every single month to boost your bank account).
- Paid Academy: 4 weeks of full-time, fully paid training (2 weeks classroom learning, 1 week on-the-job nesting, 1 week expert coaching).
- Work from Home Options: Spend your first 3 months building your foundational skills on-site with your team. After that, unlock a flexible hybrid model (2–3 days per week from home based on performance).
- Summer Relocation Packages (July Arrivals):
- Option A (Company Housing): 2 full months in shared, pre-arranged company apartments with fellow colleagues + up to €500 flight reimbursement.
- Option B (Independent Living): Secure your own spot and get a massive €1,500 cash relocation bonus paid with your second salary + up to €500 flight reimbursement.
- Moving within Spain? Receive a €750 domestic relocation bonus instead.
Ready to claim your place in the sun? Apply with your updated English or Dutch CV now!