Ready to swap the Danish weather for the Greek sunshine?
Our client in Greece is looking for Danish-speaking Customer Support Specialists to join their international team and support customers using innovative financial, banking, and money transfer services.
If you're interested in fintech, digital banking, and online payment solutions, this could be your chance to build an international career while living in Greece. Work remotely from wherever you choose in Greece, enjoy the Mediterranean lifestyle, and become part of a multicultural team supporting some of the world's leading companies in financial technology.
Whether you're already an experienced customer service professional or simply curious about fintech and ready for a new adventure abroad, this opportunity could be the perfect next step.
About the Role
As a Customer Support Specialist, you'll be the first point of contact for customers and clients using financial and digital payment services. You'll provide support via phone, email, and chat, helping customers with questions about products and services, resolving issues, and making sure every interaction delivers a great customer experience.
You'll work closely with an international, customer-focused team where collaboration, transparency, integrity, and agility are at the heart of the way they work.
The position is fully remote, but you must be based in Greece.
Your Daily Tasks Will Include:
- Handling customer and client enquiries via phone, email, and chat.
- Providing daily support and advising customers on best practices related to their business.
- Answering questions about new and existing financial products, services, and solutions.
- Handling customer complaints in a professional and solution-oriented way.
- Investigating and resolving issues quickly and efficiently.
- Creating a seamless customer experience and helping build customer loyalty.
- Working towards personal goals and contributing to team targets.
- Collaborating with colleagues in an international and fast-paced environment.
Requirements
What You Need:
- Fluency in Danish.
- Very good English, both spoken and written.
- Previous experience in customer support is an advantage, but not required.
- An interest in digital banking, fintech, and payment solutions.
- Excellent communication and interpersonal skills, combined with a strong problem-solving mindset.
- Good technical skills and the ability to learn new systems quickly.
- A strong sense of ownership and a genuine team spirit.
- Flexibility and the ability to adapt to a fast-paced working environment.
Benefits
What’s in It for You?
- A fully remote position that allows you to work from anywhere in Greece.
- The opportunity to build international experience within the growing fintech industry.
- A multicultural and international working environment.
- Professional training to help you develop your knowledge and skills.
- Opportunities for career development within an international company.
- The chance to combine your career with life in Greece – from sunny beaches and island getaways to vibrant cities, great food, and a relaxed Mediterranean lifestyle.
Working with our client means becoming part of a high-performing, customer-oriented team working with innovative financial and digital payment solutions. You'll develop valuable experience in fintech, customer experience, and digital services while working with an international team.
If you're ready to take your career abroad, work remotely from Greece, and trade grey skies for Mediterranean sunshine, your next adventure could start here.
Ready to make Greece your new home? We’d love to hear from you!