Next Job Abroad is thrilled to offer an exciting opportunity for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! We are seeking individuals with a passion for customer service and a strong sales background. In this role, you'll assist customers with their banking inquiries while promoting our financial products effectively. Experience the charm of Malta while enhancing your career in a dynamic and supportive environment.
Responsibilities
- Manage customer inquiries regarding banking services and products in Danish and English.
- Utilize your sales expertise to assess customer needs and recommend fitting financial solutions.
- Assist clients with account openings, transactions, and general banking inquiries.
- Collaborate with the sales team to achieve and exceed company sales objectives.
- Handle customer complaints and provide timely solutions to ensure satisfaction.
- Accurately document all customer interactions and transactions in our database.
- Stay updated on banking products, services, and regulatory requirements.
Requirements
- Fluent in Danish and proficient in English; additional language skills are a plus.
- Previous experience in customer service, preferably in a banking or sales context, is mandatory.
- A proven track record in sales and a strong ability to meet targets.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with banking software and customer relationship management systems is advantageous.
- Open to relocating to Malta and embracing a new cultural experience.
Benefits
- Career growth opportunities in a renowned global bank.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €25.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!