Next Job Abroad is thrilled to announce an exciting opportunity for a Danish Speaking Bank Collections Officer in the beautiful island of Malta! If you possess a combination of sales expertise and a passion for customer service, this role is tailored for you. As part of our team, you will engage with customers to assist them with their banking needs while promoting relevant products and services effectively. Experience Malta's stunning environment and vibrant culture while advancing your professional career in the banking sector.
Responsibilities
- Assist customers in both Danish and English with inquiries regarding banking products and services.
- Utilize your sales experience to identify customer needs and recommend appropriate banking solutions.
- Guide customers through account management, transaction queries, and product applications.
- Collaborate with coworkers to achieve team-based sales targets and objectives.
- Resolve customer complaints and issues in a timely and professional manner.
- Accurately document customer interactions in our CRM system.
- Stay informed about banking products, policies, and industry trends.
Requirements
- Fluency in Danish and strong command of English; knowledge of additional languages is a plus.
- Previous experience in customer service, especially in banking or sales environments, is essential.
- Proven sales skills with a strong track record of meeting targets.
- Excellent communication skills, both written and verbal.
- Ability to work effectively under pressure and manage time efficiently.
- Familiarity with banking software and CRM systems is an advantage.
- Willingness to relocate to Malta and embrace a new cultural experience.
Benefits
- Career growth opportunities in a renowned global bank.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €25.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!