Spanish Speaking Search Engine Customer Expert
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact staffing for the dynamic Customer Support Services industry, ensuring excellence in every placement we facilitate.
Job Overview
We are currently looking for a talented individual to join our team in Athens for the Spanish Speaking Search Engine Customer Expert position in Greece. This unique opportunity allows you to advance your career within the Customer Support Services industry while enjoying the vibrant lifestyle of the Mediterranean.
Key Responsibilities
- Provide world-class support to users regarding search engine products and service inquiries.
- Maintain high levels of customer satisfaction through professional communication and effective problem-solving within the Customer Support Services sector.
- Navigate complex digital platforms to provide accurate information and troubleshooting assistance.
- Collaborate with international teams to optimize support workflows and maintain service level agreements.
- Address user feedback and contribute to the ongoing improvement of search engine performance protocols.
- Document interactions in the CRM system to ensure accurate records and data integrity for future support cycles.
Requirements
- Native or fluent Spanish (spoken and written).
- Valid EU passport (mandatory).
- Previous experience in a professional Customer Support Services role is considered a significant asset for this position.
- Strong digital literacy and a passion for technology and internet services.
- Excellent communication skills and a customer-centric mindset.
- Ability to thrive in a multicultural environment and relocate to Athens, Greece.
Benefits
- Competitive Monthly Salary.
- Fully Paid Training.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) included for those searching for jobs in Greece.
- Monthly Performance Bonus.
- Two extra salaries per year (13th and 14th salary).
- And Much More...