1. Configuration & Asset Management:
Manage the full IT asset lifecycle: from request and acquisition to deployment,
maintenance, and eventual decommissioning.
Maintain the integrity and accuracy of the CMDB, ensuring all Configuration Items (CIs)
and their relationships are mapped.
Perform regular reconciliations between discovery tool data, procurement records, and
the CMDB to resolve discrepancies in the asset registry.
2. Relationship Mapping: Map dependencies between configuration items (CIs) to provide
visibility into how infrastructure supports business services.
3. Financial & Procurement Alignment
Cost Optimization: Partner with Finance to track asset depreciation, manage budgets,
and provide accurate data for total cost of ownership (TCO) analysis.
Procurement Collaboration: Work closely with the Procurement team to ensure all
new purchases align with technical standards and are captured in the CMDB
immediately upon receipt.
Contract Management: Track software licenses, maintenance agreements, and
warranties to prevent overspending on unused seats or penalties from non-
compliance.
4. Governance & Reporting
Develop and enforce policies for asset tagging, data entry, and disposal.
• Generate monthly reports for leadership regarding asset health, license compliance,
and upcoming renewal risks.
• Ensure the organization is "audit-ready" for both internal financial audits and external
software vendor audits.
Requirements
Required Skills & Qualifications
•Experience: More than 10 years of experience in IT Asset Management or Configuration
Management.
•Technical Knowledge: Proficiency with IT Service Management (ITSM) platforms like BMC
Helix.
•Standards: Strong understanding of ITIL v4 frameworks, specifically Service Configuration
Management and ITAM practices.
•Data Analysis: Advanced skills in Excel to manipulate and analyze large datasets for
reconciliation.
•Soft Skills: Excellent communication skills to coordinate across departments (Finance,
Procurement, and IT Operations).
Preferred Certifications
•ITIL Foundation
•Certified IT Asset Manager (CITAM)
•Certified Software Asset Manager (CSAM)