COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments. ESSENTIAL RESPONSIBILTIES Check server’s and house person’s BEOs to ensure that all information is accurate. Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use. Perform all guest contact activities or guest request with a cordial, efficient and professional manner while maintaining a commitment to excellence. Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set- up and technical training on a regular basis. Organize Banquet hall to ensure a productive, safe and energy conserving work environment. Ensure proper maintenance (cleaning and repair) of all equipment Ensure that all unused rooms are set to department’s standards. Constantly communicate all concerns to Banquet Manager Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties. Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments. Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES High school education or equivalent experience Six months hotel or convention center -banquet food/beverage services environment. Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred. Communicate information and hotel services to management, staff and guests. PHYSICAL DEMANDS Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.

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