Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview In this role, you will ensure software quality through comprehensive test strategy design, defect management, and UI/UX validation. You will collaborate with cross-functional teams throughout the product lifecycle, from sprint planning to release sign-offs, and utilize automation to enhance testing efficiency for web and mobile platforms. Position Responsibilities Test Strategy: Design, write, and execute comprehensive test cases and checklists covering functional, regression, and integration testing. User Advocacy: Validate user interface (UI) and user experience (UX) consistency across different browsers and mobile devices. Release Support: Participate in release planning and sign off on builds before production releases. Bug Tracking: Document, report, and track software defects thoroughly using tools like Jira, and verify fixes once resolved. Collaboration: Participate in sprint planning and product reviews to provide early QA feedback on proposed features. Automation (good to have): Build and maintain automated test scripts for web and mobile applications to increase testing efficiency. Minimum Requirements Experience: 5-8 years of experience in automated or manual software testing (Web and/or Mobile apps). Strong experience in setting up manual or automated test cases from scratch Tools: Familiarity with bug tracking and test management tools (e.g., Jira, TestRail, Confluence). Technical Knowledge: Basic understanding of databases (SQL) and APIs (Postman) is a strong plus. Preferred Qualifications Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable: Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field. Hands on experience with headless CMS like Brightspot, Adobe Experience Manager, Contentful OR Drupal Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com. Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world. Search jobs

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6 Aug, 2026

Google

Process Excellence Senior Specialist

Senior level

PH-MNL-LIMA, Philippines

Salary not listed

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