Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. About the role Job Summary The (Field) Service Technician is responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations. This job profile is intended for entry-level support staff who follow specific instructions and procedures, with supervision provided for non-routine situations. This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large, Division / Extra Large organization. Key Responsibilities Perform maintenance and technical support on installed equipment. Troubleshoot and resolve basic malfunctions. Assist in upgrades and replacements. Provide basic training to customer personnel. Follow detailed procedures and safety guidelines. Skills & Qualifications May require basic vocational training (or equivalent work experience) and the ability to carry out assigned tasks after initial instruction or demonstration. Basic mechanical and electrical aptitude. Willingness to learn and follow instructions. Good communication and customer service skills. Ability to work under supervision. What we offer you Standard Workweek: Monday to Friday Flexible Working Hours: 8.00a.m to 5p.m or 8.30a.m to 5.30p.m Statutory Leave: Annual Leave: 14 days max 24 days depending on years of service Sick Leave: 14 days max 18 days depending on years of service Parental Leave: Maternity and Paternity rules Statutory Deduction: EPF/TAX &SOCSO Insurance: Group Personal Accident, Group Term Life , and Group Hospitalizations Medical: General Patient, Dental and Annual Health Screening Long Service Award Festival eve time off Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA. Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive. Join our team now to grow your expertise and develop solutions that truly make a difference! Are you interested in other oppportunities at Sulzer? Feel free to introduce yourself to our team