Department Strategic Communications & Initiatives Compensation $70,000.00 to Negotiable Annual General Description / Primary Purpose The Change Manager collaborates with the Project Management Office to initiate change management activities and awareness across campus, focusing on new products and processes originating in ITS. The position partners with departments to facilitate successful adoption of change, ensuring stakeholders are engaged and supported throughout the transition. This includes coaching supervisors on change initiatives, consulting with campus leadership to establish actionable strategies, and developing plans to address resistance to required change. Job Functions Apply industry-standard change management methodologies, tools, and best practices to lead successful change initiatives. Design and deliver strategic communications and engagement that promote understanding and adoption of change among diverse audiences through written, verbal, and presentation formats. Manage the execution of fit-for-purpose change management strategies and plans. Evaluate the impact of proposed changes by conducting impact analyses, assessing organizational readiness, and identifying key stakeholders. Support training planning, documentation, and delivery. Serve a primary role on the IT Change Advisory Board (CAB) Identify risks, resistance, and mitigation strategies for change initiatives. Develop and maintain change management plans and supporting materials. Engage stakeholders, project teams, and leadership to support change adoption. Integrate change management activities into project plans and implementation. Assess organizational readiness, monitor adoption, and track issues. Marginal Functions Coordinate cross-functional efforts and support enterprise-wide change management. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence. Required Qualifications Master's and 1+ years of relevant experience or Bachelor's degree and 3+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Departmental Requirements A proven track record of successful work in a team environment is vital. This ideal candidate must demonstrate a willingness to collaborate across divisional offices to deliver high-impact engagements for campus constituents. The candidate must remain engaged in leading change management initiatives, even when confronted with stakeholder resistance. Ability to work independently and collaborate with an active role as part of a team. Demonstrate attention to detail and quality of work product. Build and sustain professional relationships. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens. At the University of North Florida, we believe in empowering our employees to thrive both professionally and personally. Whether you’re advancing research, supporting students, or driving innovation, you’ll be part of a dynamic community that values collaboration, growth, and meaningful impact. Discover a career that makes a difference—right here in Jacksonville. Start searching our current job opportunities and find your next career move at UNF! NOTICE: At this time, UNF cannot consider candidates who require H‑1B visa sponsorship, regardless of current visa status. Current UNF employees (Faculty & Staff) should view opportunities via the Workday UNF Jobs Hub. Current UNF students should view opportunities via the Workday UNF Student Jobs Hub. To learn more about UNF’s workplace culture, mission, and available employee benefits, please visit our UNF Employment page.

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