Welcome to a medical center where you're the center of attention. Pay range: - Hourly $33.31 - $49.97 The Customer Service PC Analyst provides support to Overlake systems users on or off the Overlake campus in the following areas: Overlake’s personal computers Overlake’s PC applications Overlake’s PC operating systems Overlake’s network operating system platform Primary Help Desk Level 2 support Routine or daily procedures on all the above systems Handheld devices / PDA / Phones Laptops A/V Equipment Setup The PCA will be expected to apply general and/or specialized knowledge and skills in the above areas as they pertain to Overlake’s systems. The PCA will also be expected to continually expand his/her knowledge and skills in all areas that relate to the specific needs of Overlake. Per Diem - Variable Shifts Qualifications Bachelor’s degree preferred or equivalent experience in health care, business, computer science, and training and education. A+ Certification and/or MCP would be a plus. One-year prior experience with troubleshooting and maintaining PC software and network operating systems or one-year prior experience in health care or related field. Demonstrated ability to quickly and effectively diagnose and solve systems users problems. Exceptional interpersonal skills with a strong emphasis on customer service; able to effectively deal with diverse personalities and systems. Excellent oral and written skills. Strong analytical, problem solving, and trouble-shooting skills. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org Overlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization. We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we've received many awards and recognitions both regionally and nationally. Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities. To find out how to get to Overlake, view our maps and directions. Overlake has a variety of publications that you can receive in your home for added health and wellness information in addition to our annual report. We also produce a community health needs assessment (CHNA) and Implementation Strategy to help us outline how the hospital will give back to the community in the form of health care and other community health services to address unmet community needs. For questions and comments related to CHNA, please email us. COVID-19 vaccination requirement: After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.

PC Analyst (Per Diem).

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