Sr Client Relationship Mgr GB - SA08HE Client Relationship Manager - SA08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. ***FUTURE OPPORTUNITY- While this position is not an active opening at this time, we are building a pipeline of talented professionals interested in future opportunities within The Hartford's Employee Benefits Sales organization. Qualified candidates who apply may be contacted to discuss their background, career interests, and potential future opportunities that align with their experience and our business needs. *** The Hartford's Employee Benefits Group is seeking a customer-focused and strategic Client Relationship Manager (CRM) to serve as the primary relationship leader for a diverse portfolio of either Regional or National Account clients. In this highly visible role, you will partner with customers, brokers, Sales Executives, Underwriters, and internal business teams to deliver exceptional service, drive customer satisfaction, support retention and growth objectives, and ensure the successful execution of employee benefits programs. Manage and retain a defined book of Regional or National Account customers through proactive relationship management, strategic account planning, and ongoing service support. Serve as the primary customer and broker advocate, coordinating issue resolution and solutions across internal partners such as underwriting, claims, billing, implementation, enrollment, and tax services. Build trusted consultative relationships with customers and brokers by understanding business changes, workforce trends, benefits strategies, and service needs. Lead customer engagement through business reviews, client consultations, plan administration discussions, renewal support, and regular communication on service standards and administrative requirements. Partner with sales Executives, Underwriters, Client Consultants, and Voluntary Sales teams to support retention, profitability, premium growth, cross-sell opportunities, and renewals. Support implementation and onboarding activities, including welcome calls, customer training, employer portal onboarding, and voluntary benefit enrollment coordination. Identify process improvements that enhance customer experience and operational efficiency. Support finalist, pre-sale, and prospect meetings by demonstrating service capabilities and contributing to tailored customer solutions. Requires group employee benefits experience, strong communication and relationship management skills, collaboration across stakeholders, licensing/designation requirements, and ability to travel as needed. Qualifications •3+ years of experience of Group Employee Benefits, supporting and managing client relationships in account management, customer success, client service; exposure to account management, sales, or underwriting is preferred. •Experience supporting Regional and/or National Account customers of varying sizes and complexity levels preferred. •Demonstrated ability to manage multiple priorities, build strong client relationships, and resolve complex service issues. •Strong presentation, communication, negotiation, and consultative relationship management skills. •Ability to collaborate effectively across internal and external stakeholder groups. •Group Life & Health License required based on assigned book of business; ongoing continuing education requirements must be maintained. •Group Benefits Disability Specialist designation required within one year of hire. •Willingness and ability to travel approximately 20% of the time. Additional Information: Open to all U.S. time zones In addition to a competitive base salary, this role participates in an incentive compensation plan that pays throughout the year, providing ongoing opportunities to earn additional rewards based on individual and business performance. This position may be filled as Hybrid or Remote. Candidates located near a Hartford office location will be expected to work in the office three days per week (Tuesday through Thursday). Remote employees may be required to travel to an office location or customer site based on business needs. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $88,560 - $132,840 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice Electronic Monitoring Policy

Client Relationship Manager, Employee Benefits.

more at Thehartford.

Licensed Small Commercial Insurance Inside/Inbound Sales Consultant (2026 Talent Pipeline)

Staff Software Engineer - Duck Creek

IND Staff Software Engineer

similar roles.

Specialist Librarian - Freelance

Senior Quantitative Evaluation Roles - Social Policy

診所接待員 / 診所助理 Clinic Receptionist / Clinic Assistant (中環,無需經驗)

診所助理/ 接待員 Clinic Assistant/ Receptionist (Admiralty)

Υπάλληλος Αποθήκης - Nicosia Mall

Υπάλληλος Αποθήκης - My Mall, Λεμεσός