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TransUnion's Job Applicant Privacy Notice Team Overview TransUnion’s Global Infrastructure Technology Services (GITS) team supports the secure, reliable, and efficient operation of the company’s technology infrastructure. The team manages network services, infrastructure operations, service improvements, and operational support that help maintain business continuity across TransUnion. This role reports to the Manager I, Desktop Systems. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities Manage network and infrastructure operations, resolving incidents and major outages to minimize business disruption. Maintain reliable services through upgrades, patching, configuration management, and operational support. Support and optimize office networking, wireless LAN, and end-user connectivity. Manage enterprise networking technologies, including Routing, Switching, Firewalls, VPN, SD-WAN, Wireless, and Network Security. Configure and troubleshoot firewall policies, routing, NAT/PAT, IPS/IDS, antivirus, and related security technologies. Support SD-WAN deployment and optimization across global locations. Develop automation and infrastructure-as-code solutions to improve operational efficiency and consistency. Execute Change Management, including release and rollback activities through the Route to Live process. Manage vendor escalations and collaborate with global teams to resolve complex network issues. Mentor support teams, share technical knowledge, and participate in on-call rotations. Required Knowledge And Experiences 6+ years of enterprise network engineering and operations experience in complex environments. 3+ years of experience with VPN technologies, including Cisco AnyConnect and Zero Trust solutions. 3+ years of experience supporting and optimizing enterprise wireless LAN environments. 2+ years of experience with SD-WAN deployment and support. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience. Required Technical Skills Strong knowledge of TCP/IP, Routing, Switching, VLANs, DNS, DHCP, NAT/PAT, and VPN technologies. Experience supporting enterprise firewalls such as Cisco ASA, Palo Alto, Check Point, or equivalent. Strong understanding of SD-WAN technologies, including Cisco Viptela and Meraki. Experience configuring and optimizing Cisco Meraki, Aruba, or similar wireless LAN solutions. Experience with ITIL, ITSM tools, Change Management, and release/rollback processes, plus strong English communication and the ability to collaborate across global teams and vendor partners. Desired Skills We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: Cloud networking experience in Azure and/or AWS. Relevant certifications such as CCNP, PCNSE, Aruba, or AWS/Azure Networking. Experience with automation, scripting, or infrastructure-as-code tools. Experience mentoring or coaching technical teams. #LI-IT1 TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Sr Engineer, Network Engineering Beware of scams tied to potential career opportunities. If you received a link, email, text or social media communication you weren’t expecting from TransUnion, take a moment to confirm the relevant information. Be wary when providing personal information. Contact careers@transunion.com or (312) 258-1717 for assistance. View TransUnion's Job Applicant Privacy Notice TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. 
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Transunion
Lagunilla de Heredia, Costa Rica
Senior Network Infrastructure Engineer.
REMOTESENIOR LEVELDEVOPS & INFRA
more at Transunion.
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