Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position overview: Based in the Costa Rica Shared Service Center as part of the Asset Management Services, the Program Administration team enables customer facing support by running program adjustments, validating data, driving database consistency, and setting framework for high data quality in a multi-cultural customer service environment. The team is responsible for data entry and its quality within an asset management database, supervise database interfaces, troubleshoot, drive awareness, and highlight systematic issues. The Program Admin team acts also as first point of contact to drive and test system enhancements and administer user accesses. Major areas of responsibility: Perform Adds, Deletes, Changes to the program within the agreed SLA. Support Assets and Contract management by administrating entitlements and program statuses. Set and/or maintain Customer Accounts. Take part in Inventory management by maintaining the database and validating data. Drive consistency by reviewing data and address errors to achieve targets set by critical metrics. Act as part of a Center of Excellence: identify process and/or technical gaps and propose solutions adopting a Practical Process Improvement mentality. Take the lead on new assignments and projects, in a team or on individual basis. Support system developments as tester. Be responsible for user account security in observance of the Standard Operating Procedures Ensure SOP / WI alignment and/or drive documented changes according business needs. Required education/experience: 3+ years’ experience preferably in a data processing (or equivalent) environment. Proficiency of the English Language both written and verbal. Advanced Microsoft Office user (Excel, Teams, Outlook, Power Point). Experience with IBM Maximo or other Database or CRM software. Experience with SAP or other ERP software is preferred. Software testing experience is an advantage. Excellent analytical skills, attention to details, and accuracy in the workplace. Operational excellence mentality with goal-oriented approach. Self-motivation, passion, and positive attitude to perform individually and as a teammate. Good organizational and problem-solving skills, with the ability to prioritize, multi-task and deliver and/or delegate effectively. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Data Analyst - Asset Management Services.

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