Duties & Responsibilities Set the strategy: Translate company positioning, ICP priorities, and campaign goals into an annual influencer and advocacy plan with clear audiences, themes, channels, and investment choices. Build the network: Research, segment, recruit, and nurture a balanced network of industry experts, customer advocates, creators, community leaders, analysts, and implementation practitioners alongside sales partners. Create the engine: Develop repeatable programs and editorial moments that make participation in the programme easy: brief templates, content calendars, co-marketing packages, event formats, and recognition mechanisms. Partner cross-functionally: Work closely with Product Marketing, Content, Demand Generation, PR, Sales, Customer Success, and executives to turn expertise into useful market-facing proof. Protect trust: Operate with transparency, disclosure, brand safety, data privacy, and editorial integrity. Choose credibility and audience relevance over follower count. Prove impact: Create reporting that links activity to audience quality, engagement, brand consideration, content performance, partner health, and influenced or sourced revenue. COMPETENCY: WHAT GOOD LOOKS LIKE Strategic influence planning: Connects influencer work to ICP, category narrative, lifecycle stages, and commercial priorities. Relationship building: Earns trust, communicates with empathy, and creates durable value for busy external experts. Editorial judgment: Can spot a useful point of view, sharpen a brief, protect authenticity, and raise the quality bar. Program management: Runs multiple workstreams with clear owners, timelines, approvals, budgets, and follow-through. Measurement & insight: Builds practical dashboards, interprets signals, and turns results into better decisions. Cross-functional leadership: Influences without authority and brings internal experts into market-facing programs. Commercial acumen: Understands SaaS buying committees, demand creation, attribution limits, and the role of trust in revenue. Risk & reputation stewardshipUses sound judgment around disclosure, brand safety, conflicts, privacy, and claims. Qualifications 5+ years in advocacy, partnerships, or integrated B2B marketing; SaaS experience strongly preferred.Demonstrated ability to build a program from strategy through execution and reporting. A strong writer and editor who can make complex software topics useful, human, and easy to share. Comfortable working with executives and external experts, including briefing, coaching, interviewing, and facilitating. Analytical and commercially minded, with practical fluency in CRM, marketing automation, social listening, content analytics, and campaign reporting. Naturally curious, low-ego, organized, and willing to do the relationship work between the big moments. About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement  Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  We are an equal-opportunity employer.  Recruiter: Kai Lewis, Nadia Niazi At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "Workday@epicor.com", "Recruiting@epicor.com", and/or "First name.Last name@epicor.com". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.

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