Ready to take your customer service career to the next level?
Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.
What You'll Do
As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.
✔ Assist customers via inbound calls and inquiries
✔ Provide professional, friendly, and solution-oriented support
✔ Resolve customer issues efficiently while demonstrating empathy and care
✔ Accurately document customer interactions and feedback in internal systems
✔ Investigate and troubleshoot issues using available tools, training, and resources
✔ Guide customers toward the best solutions and recommendations based on their needs
✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands
Requirements
- Citizen UE or Work Permit Portugal;
- Fluency in Dutch (C1/C2 Level or Native);
- Good knowledge of English (B2 level);
- Be living in Lisbon area
- Typing Speed: 25 words per minute.
- Availability to work in rotating shifts
- Good computer skills;
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
Benefits
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance
- Sports activities and much more!!