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Trafigura

Harare - Puma Office, Zimbabwe

B2B Key Accounts Manager.

CONTRACTSALES & MARKETING
Function: To achieve set financial objectives; sales volume, margin, capital and operating expenses, day sales outstanding, return on assets under management To engage with customers; qualify sales opportunity, manage opportunity pursuit, conduct account and territory planning, select and manage national key accounts To manage sales operations; forecast sales, facilitate sales process, organise sales collateral and tools, manage CRM, manage compensation design, enforce legal compliance To manage the sales function; sales budget, internal sales communication, develop coverage strategy, reduce sales channel conflict To partner with marketing and business development; segment customers, partner on lead sourcing, develop value propositions and commercial messages, create sales collateral To manage sales talent; build sales climate, source sales talent, facilitate on-boarding of new talent, develop training, support coaching outcomes Key Responsibilities: Customer and Company profitability for defined area: To prepare annual budgets and ensure sales budgets are achieved To nurture, maintain and manage good customer business relationships for every channel of trade in the Commercial and Development department To ensure continued improvement in the accuracy of sales forecasting To effectively manage pricing, rebates and discount levels and ensure all costing associated with customers is accounted for To manage the level of gross margin after variable expense per customer To manage customer credit (resolve errors, perform reconciliation), and ensure customer service delivery To conduct variance analysis / business reviews per customer, compare to budget and take corrective action where appropriate To profile, segment customers, and manage national key accounts in order to accelerate sales and profit growth To compile monthly business review and KPI’s, including asset management To effectively manage contracts, asset management and administration Commercial Strategy for the area defined To participate in developing of General Trade sales strategies and new business models and ensure all business models for the various channels of the Commercial division are up-to-date and effectively managed To develop new business opportunities in the Commercial business segment i.e. Mining & Construction, Transport, Manufacturing, Civil and Infrastructure Construction, Government and Resellers. To implement and execute promotions and marketing strategies / activities as directed to ensure marketing objectives are reached To facilitate collection and reporting of market intelligence and competitor activities and pricing strategies Investment projects for the area defined To investigate and propose opportunities for new business development To manage capital expenditure, commitments and liquidations in the B2B sales area People: To effectively manage employees through applying the company People management principles, and to develop, coach and mentor subordinates to promote a positive working environment which will attract and retain skilled staff and increase productivity Health Safety Environment and Quality: To ensure constant adherence and compliance to company HSSE and security standards, local by-laws, standards and legislation so as to minimize all risk pertaining to company assets and protection of life Governance To ensure effective risk management and internal control, including asset management. Requirements: Experience: Commercial, Marketing degree Specialization Marketing Courses Minimum three years of experience in similar position Skills: English and the local language are required. Mandarin is a plus. Microsoft Office Suite applications. Puma Energy is a leading global energy business which supplies, stores and distributes petroleum products in 48 countries across six continents. Founded in 1997, Puma Energy has its headquarters in Singapore and Geneva and employs over 8,000 people globally with regional hubs in South Africa, Puerto Rico, Australia and Estonia and have recently setup a Global Delivery Center in Mumbai, India. Puma Energy has a network of 100 storage terminals, more than 3,000 retail sites, and a presence at over 80 airports. Our mission is to energize communities to help drive growth and prosperity by sustainably serving our customers’ needs in high potential countries around the world
Pay
Not stated
Where
Harare - Puma Office, Zimbabwe
Work
Not stated
Type
Contract
Posted
9 Oct, 2026
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