At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **Position is eligible to work from home for candidates who reside in or near the Des Moines, IA metro** As a Heavy Equipment Physical Damage Appraiser, you’ll use your technical expertise to evaluate damage, prepare and review repair estimates, and negotiate fair, cost-effective settlements. You’ll play an important role in helping customers get back on track by ensuring claims are handled accurately, efficiently, and with a positive experience. You’ll also serve as a trusted resource to the claims team, providing guidance on complex repairs, total losses, and heavy equipment damage. Essential Functions: Investigates and evaluates moderately complex heavy equipment/truck damage claims and losses Reviews the loss notice and policy to verify coverage, deductibles, loss payee/mortgagees and confirms that the loss occurred within the coverage period Evaluates repair shop and independent appraiser estimates to determine accuracy Evaluates photos to determine if damages are consistent with loss or prior unrelated damages Evaluates vehicle values and repair costs to establish repair ability versus total loss Performs field inspections and prepares physical damage estimates Resolves questions of coverage, liability and the value of claims Negotiates, settles and/or resolves moderately complex claims and losses Sets adequate reserves to cover exposure Prepares damage estimates using electronic estimating software or by calculating manually Negotiates claim settlement with insureds, claimants and attorneys Negotiates agreed repair price with repair facility Issues payments within check authority Responds to questions from the insureds, claimants and agents Education & Experience: High school diploma or equivalency Five years of experience with truck/heavy equipment collision/mechanical repair, truck/heavy equipment claims, or truck/heavy equipment sales, or related experience Multiple state insurance adjuster and appraiser licenses required within 6 months of hire Knowledge, Skills & Abilities: Strong technical knowledge of heavy equipment/truck collision repair techniques and standards Good knowledge of engine, mechanical, & hydraulics repair techniques and standards Knowledge of electronic estimating software Strong interpersonal and communication skills, conflict resolution, and negotiation abilities Knowledge of personal computers Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if traveling The hiring salary range for this position will vary based on geographic location, falling within either of the following: $60,813 - $84,038 or $67,200 - $92,395 A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles. Why should you choose to apply for a position at EMC? We can give you plenty of reasons why EMC is a great place to work: More than 105 years of financial strength and stability Named a five-star insurance carrier by Insurance Business America Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America Multiple locations recognized as Top Workplaces based solely on team member feedback Corporate culture that engages and empowers team members to achieve their best Outstanding benefits with life, medical, dental, vision and prescription drug coverage Competitive paid time off plan and a full day of volunteer time off annually Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards Professional development and growth opportunities, including tuition reimbursement Wellness initiatives to improve team member well-being and reduce health insurance costs Flexibility to dress for your day and opportunities for alternative work arrangements EMC complies with labor law requirements. View the federal and e-verify labor law posters. Notice at Collection Privacy Policy (EMCC) – California Consumer Privacy Notice (EMCNL) – California Consumer Privacy Notice

Physical Damage Appraiser II - Heavy Equipment.

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