Job Title Customer Order Specialist Job Description Customer Order Specialist Manage sales orders to ensure the customer receives the products ordered at the right time and in the right place by handling efficient and effective order flow from the moment of receipt and processing up to delivery of goods and after sales Your role: Validate and process sales orders, including manual handling for customers without EDI. Check order availability, prepare delivery proposals, and liaise with the Supply planning team. Screen complex orders for technical and commercial accuracy. Manage special orders and combined shipments, ensuring on-time delivery Provide daily analysis, weekly root cause reports, and monthly order receipts and sales reports. You're the right fit if: You have a Bachelor's Degree in Management, Logistics, International Business or an equivalent academic field. You have +1 year of experience in order processing, account management or an equivalent mix of professional experience and academic studies. Your skills include knowledge in SAP. Proficient in Excel (V-look ups, IF and Pivot Tables). Preferably to have knowledge on AI Systems such as Copilot or ChatGPT. May be required to work overtime and/or during Panamanian holidays, based on business &/or departmental needs. Able to efficiently communicate in the English language. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. About Philips Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Customer Order Specialist.

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