Job Title Service Technician Job Description The company Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses. Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe having the most connections to other airports. All these passengers expect their luggage to reach the same destination. That’s where Vanderlande comes in as a strategic partner with full responsibility of the performance and maintenance of Heathrow’s baggage handling systems. Your role Working within London Heathrow Airport, the Service Technician will be performing maintenance duties to ensure productivity and output, equipment availability, health & safety compliance and quality. You will be performing the following tasks: Ensuring a top condition of the various installations Responsible for performing malfunction and maintenance work as well as carrying out preventive and periodic maintenance, in collaboration with colleagues. Resolving mechanical, electrical and any control technical faults Physical Requirements Walking and Mobility: This role requires extensive walking, including navigating various levels of the baggage systems and working at heights. Candidates must be comfortable with prolonged periods of walking and standing. Heavy Lifting: The position involves lifting and moving heavy objects including baggage, motors, and rollers, with weights up to 75kg. Proper lifting techniques and safety protocols must be always followed. Restrictive Spaces: Work will frequently take place in restrictive spaces. Candidates should be able to work comfortably in tight areas and follow all safety guidelines for such environments. Noise Levels: The work environment may have high noise levels. Appropriate personal protective equipment (PPE) will be provided, and adherence to safety regulations regarding noise exposure is mandatory. Any pre-existing medical history that you feel may affect your ability to perform the duties of the role, must be taken into consideration when applying. What we expect from you As a Service Technician you make an important contribution to customer satisfaction, whereby the continuity of the customer process is central. You therefore have an enthusiastic and proactive attitude and are flexible. We expect the following of you: You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline. Willing to work shifts including nights Experience with maintenance planning What we see as a nice to have: 18th Edition (BS 7671 / wiring regs) You have gained experience within an FMCG manufacturing or automated environment Experience in training/coaching What we offer: Performance related pay 288 Hours Holiday Aviva Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Achievers – Employee social recognition and rewards platform. A challenging work environment with lots of opportunities of career progression. Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Every day, millions of people rely on Vanderlande without even knowing it. From baggage checked in at the airport to parcels on their way to someone’s doorstep, our automation solutions help keep the world moving. Vanderlande designs, delivers, and supports automation technology, operational software, and lifecycle services for leading airports and parcel operations worldwide. Across more than 100 countries, our customers rely on us to keep their operations moving reliably, efficiently, and sustainably. Behind every solution are the people who make it happen. At Vanderlande, how we work matters just as much as what we deliver. Our values, Every Day Better, We Care, and Team Play, guide how we collaborate, support each other, and create value for our customers. Here, you can work with colleagues across disciplines and cultures, contribute to work that makes a difference, and build your future in an organisation that invites you to grow. Explore what is possible at Vanderlande and discover how you can make an impact. Aspire. Grow. Achieve. Together.

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