Miami Shores- Main Campus, United States of America
Conferencing and Media Specialist.
PART TIME
Summary The Conferencing and Media Specialist (part-time) position performs a wide range of duties including supporting university use of fixed multimedia classrooms and videoconferencing rooms. Also delivering, setting up and testing portable AV equipment and videoconferencing equipment. This is a part time position. Flexibility to work either morning shifts or evening shifts, depending on needs. Essential Functions Support multimedia room usage and maintain/repair multimedia room equipment by: Troubleshooting issues received via work ticket, instant message, text or phone. Using web-based consoles to remotely control multimedia system to resolve issues quickly. Routinely test multimedia equipment and collaborative technology spaces to ensure functionality. Repairing or replacing broken cables, connectors and equipment as needed. Reporting issues that need further evaluation or cannot be fixed in-house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces. Supporting university streaming events by: Assisting with streaming equipment move/setup/test/break-down. Assisting with running/monitoring streaming equipment during events. Troubleshoot any issues with streaming equipment and report any un-resolvable issues to the supervisor(s). Supporting university digital signage solution by: Turning on any displays that have been powered off. Making sure displays are functional and receiving content throughout the campus. Troubleshoot any issues with signage displays and media players. Report unresolved issues to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces. Support events, classes and meetings using portable multimedia and videoconferencing equipment by: Processing work orders via the electronic work order system. Inspecting of equipment before delivery. Delivering/setup and pickup/return of equipment. Testing of equipment to make sure equipment is fully functional. Assisting users with presentation setup and any technical difficulties. Repairing or replacing broken cables, connectors and equipment if possible. Reporting issues that need further evaluation or cannot be fixed in-house to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces. Supporting university streaming events by: Assisting with streaming equipment move/setup/test/break-down. Assisting with running/monitoring streaming equipment during events. Troubleshoot any issues with streaming equipment and report any un-resolvable issues to the supervisor(s). Supporting university digital signage solution by: Turning on any displays that have been powered off. Making sure displays are functional and receiving content throughout the campus. Troubleshoot any issues with signage displays and media players. Report unresolved issues to the Conferencing and Media Specialist (FT) or Associate Director of Conferencing, Media and Learning Spaces. Performs other job-related duties as assigned or required. Qualifications/Requirements Associate's degree or vocational/technical school degree in the field of AV Repair, AV Installation, Computer Science, Information Technology, Information Systems, or Videoconferencing. 1-3 years of related experience is required. Understanding of MS Office suite (specifically Word & Excel. Responsive to phone calls, emails, texts/chats Responsible for work ticket updates Flexibility to work either morning shifts or evening shifts, depending on needs. Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development. Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Barry University is a private Catholic institution with a history of academic excellence. Founded in 1940 by the Adrian Dominican Sisters, Barry University now offers more than 100 undergraduate, master, professional, and doctoral degree programs. Barry University provides a nurturing environment built on strong values, mutual respect, and collaborative service to the community. The University seeks to recruit and retain a diverse group of student-centered faculty and staff who are dedicated to activities that enhance the quality of University life. The Barry experience fosters individual and communal transformation where learning leads to knowledge and truth, reflection leads to informed action, and a commitment to social justice leads to collaborative service. Barry University does not discriminate on the basis of race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, gender expression, genetic information, familial status, marital status, pregnancy, age, disability status or veteran status. This policy applies to students, employees, applicants and trustees with respect to participation in any program, benefit, activity or student/employment opportunity offered by the University. Every member of the University community is expected to uphold this policy as a matter of mutual respect and fundamental fairness in human relations. Every student of this institution has a responsibility to conduct himself/herself in accordance with this policy as a condition of enrollment. Further, every University employee has an obligation to observe Barry University policies and implementation of federal and state law as a term of employment. No person shall be retaliated against for reporting violations or concerns about prohibited discrimination or bias through appropriate University channels.