Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Associate Collections Analyst works under the supervision a senior manager and is responsible for learning the skills associated with the management and optimization of the collections process for outstanding payments from clients. This role involves closely monitoring accounts receivable, following up on overdue invoices, and maintaining positive relationships with clients to ensure timely and successful collections. Key responsibilities: Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments. Follows up on overdue invoices through emails, phone calls, or other communication channels to secure timely payment. Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements. Supports with accurately applying received payments to appropriate client accounts and reconciles discrepancies. Supports with investigating and resolving billing disputes or discrepancies with clients and internal stakeholders. Helps with preparing regular reports on collections performance, aging of accounts receivable, and key performance indicators (KPIs) for management review. Assists with collections forecasting to provide insights into cash flow projections. Learns how to evaluate client credit risk and how to recommend appropriate credit limits or credit hold actions. Maintains accurate and up-to-date collections records and documentation. Performs any other credit analysis duties as required by the role. To thrive in this role, you need to have: Understanding of collections processes and best practices. Understanding of collections software, financial analysis tools, and Microsoft Office Suite (especially Excel). Good communication and negotiation skills. Good attention to detail and ability to manage multiple priorities effectively. Ability to work independently and as part of a team. Knowledge of relevant industry regulations and compliance requirements. Problem-solving and analytical abilities to resolve collections issues and disputes. Academic qualifications and certifications: Bachelor's degree or equivalent in Finance, Accounting, Economics, or a related field preferred. Required experience: Entry level experience as a Collections Analyst or in a similar financial analysis role is preferred. Basic experience working with large corporate clients. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Associate Collections Analyst.

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