Located in: Newton, New Jersey 07860 Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by direct supervisor. The duties include, but are not limited to: Greeting patients and verifying/inputting demographic information into Practice management system. Collecting and inputting all valid licenses and insurance information. Collecting and posting all co-payments and payments made at time of service. Maintaining/organizing patient documents/files Answering phones, scheduling appointments, taking messages Reconciling co-pays and time of service payments collected daily Filing/labeling/sending outbound and inbound faxes Maintain confidentiality and use discretion when handling patient’s medical records and information. May perform charge entry process. Completing referrals for a specialist Prior authorization requests from patients and/or providers Filing any/all paperwork Rooming patients when checked in and provider is ready to treat the patient Performs miscellaneous job-related duties as assigned Qualifications or Education, Training and Experience High School graduate or equivalent. Computer literacy required. 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required. Experience of working in the health or other public sector organization desired EMR/EHR experience, Athena preferred Knowledge and Skills/Expected Competencies Ability to maintain confidential information Knowledge of HIPAA compliance Ability to clearly communicate medical information to professional practitioners and/or the general public. Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines. Good interpersonal skills, sense of urgency, being proactive and ownership for one’s work. Dependable, with strong work ethic and extremely high degree personal integrity. Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others. Helpful and constructive view of working with others to achieve positive outcomes. The compensation range for this position is $18.00/hour– $22.00/hour. Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data. Consensus Health is a leading physician-owned and -governed medical group, comprised of New Jersey-based independent primary care providers and specialty doctors. Consensus Health affords its member physicians clinical autonomy, allowing them to truly focus on the delivery of high levels of patient care within the local markets they serve throughout the state. With more than 150 independent providers and nearly 50 practices comprising its medical group, Consensus Health’s presence spans 17 of the state’s 20 counties. Retaining clinical autonomy is a key competitive advantage that sets Consensus Health apart throughout New Jersey and is among the reasons today’s New Jersey-based independent physicians are eager to join the network. The advantages of being part of the Consensus Health model include, among others, access to various administrative services, technology platforms and value-based programs that allow member physicians to focus primarily on the patient and elevate the care they provide.

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