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Novartis

Mapletree Business City (MBC), Singapore

SSO Strategy & Operations Manager (Hub).

PEOPLE & OPS
Job Description Summary -Oversees the strategic and operational planning/ management from a clinical trial execution perspective. Oversight of budget and resource allocation within assigned trial. Enables operational excellence through process improvement and knowledge sharing across trials within program/franchise. Enables an empowered organization that can navigate in a matrix environment and adjust quickly to business needs. Job Description Major accountabilities: Manage all operational aspects of assigned clinical trials / projects -Accountable for quality & completeness of qualification & governance documentation Provide mentorship/coaching -Identify training needs & prepare/develop adequate training materials Ensures trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt Key performance indicators: Timely, efficient and quality execution of trials and trial related activities within assigned clinical program(s) within budget, and in compliance with quality standards. Appropriate funding and resourcing for assigned clinical program(s). Adherence to Novartis policy and guidelines and external regulations. Minimum Requirements: Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar Experience 5-15 years clinical research experience Prefer experience in more than one of following areas -project management, budgeting, finance, resourcing Skills Desired Budget Management, Clinical Trials, People Management, Project Planning, Vendor Management, Waterfall Model Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .
Pay
Not stated
Where
Mapletree Business City (MBC), Singapore
Work
Not stated
Type
Not stated
Posted
21 Oct, 2026
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